The modern way companies buy office furniture
Posted by Marco Kellenberger on 28 Feb 2022
Why ofinto is the smart office furnishing solution. Our business client advisor Marco tells us about his experiences.
|
Marco Kellenberger has been furnishing offices for more than half a decade - from smaller SMEs and start-ups to large corporations. Until recently, he was employed by a classic, stationary specialist retailer and distributed the products of the big, well-known furniture brands. In mid-2021, he took the leap away from the specialist retailer and towards ofinto. He explains his motives in this blog. Which is why I moved away from the classic specialised trade to ofinto.Marco Kellenberger: I decided to leave my secure job at an established specialist retailer in order to build up the business customer area at ofinto. I have been assisting business customers with the furnishing and renovation of their offices for about 6 years. Even before COVID, I clearly sensed several trends for which the "classic specialised trade" is not equipped. For me, ofinto is the modern answer to this development: High-quality office furniture, but 100% online, with extremely fast delivery times and at an unbeatable price, thanks to the elimination of intermediaries.. |
 |
Three reasons that convince me about ofinto
Reason 1: 100 % customer focus
Online business brings one thing with it: customer ratings are public. If just one mistake happens, it immediately pulls down the rating of several hundred flawless deliveries. ofinto has achieved a score of over 200 with an average rating of 4.98. But at ofinto, customer satisfaction is more than just a number - the customer is the top priority here throughout and the team is extremely focused on serving every customer in the best possible way. If, for example, a screw is missing, it is immediately delivered by express.
At ofinto, the customer really is king. The direct feedback from the customers and this focus of the manufacturer on the customer was something I had never experienced in a stationary shop before.
Reason 2: Delivery times of a few days
When the COVID pandemic started, many stationary retailers were pushed to their limits by home office enquiries. The business model of classic office furniture suppliers is not designed to deliver or assemble individual pieces of office furniture to their customers' homes in the shortest possible time. Rather, the processes of the specialised trade are designed for individual larger orders, which allow months between order and delivery. But I believe that the business and working world is changing faster and faster. A workplace should be equipped within a week. This requires fast, digital and efficient processes.
ofinto is the only premium furniture company that has digitised its logistics 100%, guaranteeing a smooth process from order to delivery on time within less than 5 days.
Reason 3: Fair prices without intermediate trade
In the working world, modern concepts such as flex-working, lounge zones or co-working spaces are becoming increasingly important. The American companies in Silicon Valley led the way - and slowly intermediate zones for creative work are also finding their way into Swiss offices. The classic workstation, consisting of a height-adjustable table and an ergonomic chair, remains, but the relative importance, and thus the budget for this workstation, continues to decline. In other words, workplace equipment must become more affordable.
ofinto works completely without intermediaries and can therefore offer the best quality at extremely fair and transparent prices.
Conclusion: ofinto is the smart way to office furnishing for companies
ofinto is the smart way to office furnishing for companies. The absolute customer centricity, fast digital logistics processes and fair prices make ofinto unique in the Swiss premium office furniture market. I am proud to be part of the team of this company.
